Summary: A safety observation report is a structured record of unsafe conditions, unsafe behaviors, or near misses that allows organizations to start corrective action before an injury occurs. For EHS managers, the value of a safety observation report lies in making frontline risk visible, measurable, and actionable at scale, which strengthens OSHA compliance, supports ISO […]
Safety Management
How Certainty helped an award-winning grocer’s Covid-19 response
Summary: See how Longo’s used Certainty Software to strengthen its Pandemic Health and Safety Response across 36 stores during COVID-19. This case study shows how centralized inspections, faster corrective actions, and better reporting helped the grocer protect workers, maintain consistency, and respond quickly during a critical period. A Pandemic Health and Safety Response requires fast […]
St John’s Packaging Choose Certainty for Safety Inspections
Summary: Safety inspection software from Certainty helps St. John's Packaging record and analyze inspections across manufacturing centers, distribution fleets, and machinery, while supporting multilingual teams in French, English, and Spanish. Safety inspection software helps manufacturers maintain compliance across production facilities, distribution fleets, and equipment. St. John's Packaging, an international flexible plastic packaging manufacturer, chose Certainty […]
What Impact Will Technology Have on your BBS Program?
Summary: BBS data consistency is critical because inconsistent observation forms, delayed access, and fragmented reporting make it difficult to trust trends or act on them quickly. Technology improves Behavior Based Safety by standardizing data capture, giving EHS managers real-time visibility, and reducing the manual gaps that weaken participation and analysis. The best BBS tools are […]
Where do BBS Programs Typically Fail?
Summary: BBS Programs Failures usually happen when leadership support is weak, observations are inconsistent, and workers do not trust how the program will be used. Behavior Based Safety (BBS) programs fail more often than they should. The underlying principles are not flawed. In fact, predictable, preventable organizational failures cause BBS Programs Failures. In this blog […]
Why Goodman Telecom Services Choose Certainty for Safety Inspections
Summary: Goodman Telecom Services (GTS) uses Certainty Software to manage telecom safety inspections across its workforce of over 400 field technicians. With more than 130,000 completed 5G/4G/3G projects, GTS relies on Certainty to conduct, report, and track safety inspections in real time. The platform's ease of use allows GTS to create templates, push them to […]
How to Avoid ‘Pencil Whipping’ with BBS Programs?
Summary: Pencil whipping undermines a Behavior Based Safety program because fabricated or rushed observations create false confidence and hide real workplace hazards. Spot checks on BBS observation cards help verify that observations are genuine, improve data integrity, and protect the program from becoming a quota exercise instead of a prevention tool. For EHS managers, controlling […]
How to Avoid the BBS ‘Blame Game’
Summary: Behavior Based Safety Accountability works best when observations are used to improve systems, coaching, and learning instead of assigning blame to workers. To avoid the BBS “blame game,” organizations must build Behavior Based Safety Accountability into their programs through anonymity, root-cause analysis, and a non-disciplinary culture. In other words, they must transform observations into […]
3 Tips to Increase Buy-in and Effectiveness of a BBS program
Summary: BBS program buy-in improves when leadership visibly supports the effort, participation expectations are measurable, and positive safety behaviors are reinforced through timely feedback. Behavior Based Safety is most effective when workers see it as a practical way to prevent incidents rather than another reporting burden. For safety leaders, the objective is to make participation […]
How Has Technology Changed Construction Safety?
Summary: Find out how digital tools, smarter reporting, and real-time visibility continue to change construction safety on modern job sites. This article explores how contractors use safety technology to improve training, inspections, hazard response, and compliance while reducing risk in a high-hazard industry. How does technology change construction safety? By making inspections, hazard reporting, and […]
How to measure the success of a BBS program
Summary: Measuring a BBS Program requires more than counting observations; it means evaluating participation, leading indicators, and whether findings drive corrective action. Measuring a BBS program comes down to three core metrics: employee participation rates, leading behavioral indicators, and the utilization of observation data to drive corrective action. In this blog series, we explore how […]
The Number 1 Safety Issue In Construction
Summary: Construction safety failures often stem from distracted employees, unqualified workers, and trade stacking rather than from a single hazard alone. For EHS managers and site leaders, reducing construction risk means controlling human factors with stronger supervision, role clarity, training verification, and work planning that limits overload before it contributes to falls, struck-by incidents, or […]
Why Include BBS in a Safety Management Program
Summary: Behavior Based Safety works because human behavior is a common factor in most workplace incidents, making observation and reinforcement critical complements to engineering controls and PPE. A strong BBS program helps EHS teams identify unsafe patterns before they lead to injuries, while also building a more engaged safety culture. The takeaway is not that […]
The Top 7 Safety Issues Facing The Construction Industry
Summary: Construction safety starts with proper tools and equipment, because workers who begin tasks without the right PPE or job-specific gear face immediate injury and compliance risk. For safety leaders, the fix is not just issuing equipment once, but building a reliable system for task-based readiness, fast access, inspection, and accountability so crews can work […]
After the COVID-19 shutdown: see who reopened with Certainty
COVID-19 reopening checklists became essential as businesses prepared to safely resume operations across hundreds of locations. In this interview, Certainty Software CEO Hewitt Roberts speaks with Therrin Protze, COO of Kennedy Space Center Visitor Complex for Delaware North, about how the global hospitality company used Certainty to plan and manage the safe reopening of more […]
