Collect accurate, consistent, and comparable supplier audit data
Browser, mobile app, online or offline – easily conduct supplier audits wherever you need. Give your team and suppliers the supply chain compliance software tools they need to easily collect consistent, comparable supplier audit data across your supply chain.
Report consistent, comparable, and accurate supplier metrics
Dashboards, analytics, and Microsoft PowerBI business intelligence reporting provide a consistent, comparable view of your entire supply chain and compliance data in real time. Filter and sort your data as you need it.
An enterprise-level platform to meet your supply chain management needs
Certainty is a secure, flexible, and scalable enterprise-level solution. Multilingual, configurable user access privileges, Single Sign On (SSO), custom reporting, data integration APIs, OData feeds – all the enterprise-level features to meet the needs of global, multilingual, and complex supply chains.
Used by hundreds of thousands to easily complete millions of accurate audits and inspections annually.
Add photos, images
Delegate actions in your supplier audit process
Configure checklist and action workflows
Report and track issues and non-compliance
Identify and resolve issues by creating and delegating actions in your supplier audit process
Ensure non-conformances identified are consistently resolved by creating and delegating actions on the fly as you conduct your supplier audits.
Add photos, images, and documents to your supplier audit and corrective actions
Highlight good practices, show what needs to be addressed or provide supporting evidence by including photos, images, documents, and files in your supplier audit reports and corrective actions.
Easily deploy and scale across your entire supply chain
Certainty is a web-based software solution that streamlines deployment and scaling of your supplier audit programs whether that’s across a production process, region, country, or around the globe.
Design your own supplier audit forms or use ours
Get started quickly with our supplier audit checklist forms or create your own. With Certainty, there is a library of audit forms to use, or you can create your own to match your own quality management system.
Create intelligent forms to meet the needs of a complex work environment
With the Certainty checklist builder, you can create as many forms as you need and include a range of features to make your forms smarter and easier to use in the field. Conditional questions, repeatable questions, bar-and QR code scanning, GPS location services, and automatic address lookup – make your forms do the work for you and meet the needs of even the most complex supplier audits.
Checklist answer types to meet the needs of any type of audit or inspection
Create forms with all the standard answer types – text fields, drop downs, checkboxes, radio buttons, signatures – and add GPS coordinates, bar and QR codes, Likert scales, star ratings, time, images, and even system users to meet your more advanced needs.
Schedule supplier audits across your team, suppliers, and supply chain
From 3rd party QMS audits to first-party social and ethical compliance audits, schedule audits and inspections by checklist, by location, or by the user and at a frequency to meet your needs. In-app notifications and reminders ensure your team’s audits are done correctly and efficiently.
Report and track issues, risks, and non-compliance across your supply chain in real-time
Easily track, manage, report, and resolve issues identified at a supplier, in a region/country, or across your entire supply chain.
Configure checklist and action workflows to meet the needs of your team
Create standard, single-step checklists and actions or use the workflow feature to define multi-step workflows that allow multiple team members to participate in supplier audits, self-assessment verification, and any subsequent corrective action management.
Organize users, suppliers, checklists, and results to meet the needs of your business
Provide your suppliers with the access they need to self-assess (first-party audit) and give your team access to view and verify results across your supply chain. Configurable user access and privileges allow you to configure Certainty to match the way your business operates.
Stay informed with automated notifications, escalations, and actions
Automatically keep your risk management and supply chain executives informed with rule-based notifications, escalations, and actions triggered by the results of your supplier audits.
A secure, flexible, and scalable enterprise-level solution to meet the needs of complex businesses and supply chains
Multilingual, configurable user access privileges, Single Sign On (SSO), custom reporting, data integration, OData feeds – all the enterprise-level features needed to meet the audit management needs of global, multilingual businesses and their supply chains.
Certainty is used for a wide range of supplier and supply chain initiatives including:
Delaware North is one of the largest privately held hospitality companies in the world. It has global operations at high-profile places such as sports and entertainment venues, national and state parks, destination resorts and restaurants, airports, and regional casinos. They use Certainty to boost customer service delivery.