The CAPA Process: Six Steps for Improved Quality Management
Summary: The CAPA (Corrective and Preventive Action) process provides a six-step framework for identifying non-conformances, determining root causes, implementing corrections, and preventing recurrence — making it one of the most powerful tools available for reducing cost of poor quality (COPQ). Required under ISO 9001 Clause 10.2, FDA cGMP (21 CFR Part 820), and IATF 16949, […]


