Frequently Asked Questions

You ask, we answer! Yup, here are all the questions we’ve been asked by customers and prospective customers – most often when trying to make a decision about audit/inspection management software. And, here are the answers – because we believe the best decision is an informed one!

Reporting

Yes, Certainty’s Dashboard and Power BI reporting tools allow you to report aggregate metrics and KPI’s but also drill through these reports to get to the underlying data behind those reports.

Yes, with Certainty, there are several tools that easily allow you to report the metrics that matter to you most – and most often. Certainty Dashboards are user-configurable and user-specific, so you can cut through the gigabytes and show only the metrics important to you. Do you run the same report every day, week, month? Well then, the System Reports ‘Save As’ feature will save you time and ensure you get the latest information based on previously saved report parameters. Whatever your preference, Certainty has several reporting tools that quickly and easily present the metrics and reports that matter most.

Yes, once someone has completed (and saved) an audit/inspection, the results are immediately available online and this in conjunction with the numerous reporting tools (Dashboard, System Reports, Custom Reports, Power BI) means you can easily report consistent, comparable, corporate-wide KPI’s, metrics and audit results instantly, online and in a format to meet your needs.

Also, all reports can be exported to various formats (PDF, Excel, TIFF, PowerPoint, Word, CSV, HTML) and our ‘Report Subscription’ services means reports can automatically be emailed to senior executives of your choice and at a frequency to meet your needs.

Yes, with Certainty there are numerous ways to create customized reports to meet your needs. Certainty’s Dashboard is user-specific and configurable; our BI tool (Microsoft Power BI) allows direct access to your database so you can slice and dice your data however you need. Our Custom Reports can be configured to meet virtually any other reporting requirements not met by the other reporting tools available. Additionally, if your business already uses an advanced BI reporting tool (i.e. Tableau, Crystal Reports, Sisense), we can also provide your technical team with direct API access to your project database so your Certainty data can also be viewed using the BI reporting tool of your choice.

Yes, Certainty’s ‘Report Subscription’ services allows you to have reports automatically emailed to recipients of your choice and at a frequency to meet their needs.

Yes, Certainty’s reporting interface (web and app) is fully translatable and all initial installations come with 10 languages (English, French, Spanish, Italian, Portuguese, Russian, Turkish, Vietnamese, Polish, Arabic) and you can add as many languages as you need and you can provide translations for all your audit/inspection questions and answer options.

With Certainty, once someone has completed (and saved) an audit/inspection, the results are immediately available online which means you don’t have to waste time collating audit reports and can be confident that what is reported reflects a consistent and comparable view of the most current state of affairs across your business.

Yes, Certainty’s ‘Report Subscription’ services allows you to automatically email reports to recipients of your choice and at a frequency to meet their needs. Certainty reports can also all be exported to various different formats (PDF, Excel, TIFF, PowerPoint, Word, CSV, HTML) which means you can also email reports to your colleagues on the fly and when you need.

Yes, with the Certainty app, you can download (PDF) and share a full audit report where and when you need. Whether you need to email or print and share, you can easily create a PDF version of all any audits you have completed.

Yes, with the Certainty app, you can download (PDF) and share a full audit report where and when you need. Whether you need to email or print and share, you can easily create a PDF version of all any audits you have completed.

Yes, with Certainty’s ‘Site Groups’ feature, you can easily report on groups of sites as defined by you. Whether its a region, country, division or corporate-wide, the Site Group features allows limitless ways to group and report the audit/inspection data you collect.

Yes, Certainty’s Custom Reports can be configured to meet virtually any reporting requirement not met by other reporting tools available – including the incorporation of data (such as expected participation rates) from other systems and sources.

Yes, with Certainty’s ‘User Group’ feature, you can easily report on groups of users as defined by you. Whether its a shift, department or all ‘Regional Managers, the User Group feature allows limitless ways to group and report the audit/inspection data you collect.

Certainty’s checklist management tools allows you to define exactly what data is collected where and this in conjunction with the numerous reporting tools (Dashboard, System Reports, Custom Reports, Power BI) means you can easily report consistent, comparable, corporate-wide KPI’s, metrics and audit results instantly, online and in a format to meet your needs.

  • PDF reports for individual audits/inspections
  • User-configurable dashboard for graphing and metrics
  • 30 standard (filterable) System Reports
  • Business intelligence drill through graphing and metrics reporting
  • Custom Reporting where needed

Spend Time On Prevention
Not Paperwork

Watch our overview video to see how your organization can benefit from Certainty.

Reduce Risk, Ensure
Compliance, and Improve
Performance