Frequently Asked Questions

You ask, we answer! Yup, here are all the questions we’ve been asked by customers and prospective customers – most often when trying to make a decision about audit/inspection management software. And, here are the answers – because we believe the best decision is an informed one!

Data Entry

Yes, we have a full video library of Certainty tutorials that can be found within your Certainty instance.

Tutorial topics in the playlist include:

  • App Login
  • App Overview
  • Checklist Submission
  • Working With Actions
  • Reporting & Admin Overview
  • Site & Site Groups
  • Users & User Groups
  • Managing Checklists Overview
  • Working With Actions
  • Getting Started With Checklist Builder
  • Checklist & Action Workflow
  • Notifications
  • Reporting Overview
  • Dashboard Overview
  • System Reports
  • Business Intelligence Graphs
  • Scheduling.

Certainty allows for data entry using:

  • paper – printed checklists completed by hand and submitted using scan-to-email from any standard printer/scanner and digitized automatically using our optical character recognition (OCR) technology;
  • browser – any internet-connected, browser-enabled device (pc, laptop, smartphone, tablet, etc.);
  • Excel – export checklists as Excel spreadsheets, complete on or offline and import automatically by email; and,
  • Certainty app – for iOS and Android smartphones, tablets and devices, use on or offline, saves and syncs automatically.

Yes, the Certainty app can be used on any iOS (Apple) or Android smartphone, tablet or device.

With Certainty, you can submit checklist data using any browser, the Certainty app, Excel export – import, or by using printed, paper-based checklists completed by hand. Paper-based checklists can be sent into the system using the scan-to-email feature of any standard scanner and are automatically digitized with our optical character recognition (OCR) tool.

Printable checklists are all based on an OCR template configured to work with your instance of Certainty. A checklist template defines the layout of a printable checklist (e.g. size of the paper you want to use and the number of possible columns and rows on the checklist). You can create an unlimited number of printable checklists from a single OCR template.

The option to have printable checklists can be included in your project for a one-time fee of $2,500 which includes the configuration of one (1) checklist template.

Additional templates are $1,200 each.

Spend Time On Prevention
Not Paperwork

Watch our overview video to see how your organization can benefit from Certainty.

Reduce Risk, Ensure
Compliance, and Improve