Summary: New workers get hurt more often than any other group. The Travelers 2025 Injury Impact Report found first-year workers made up 36% of all injury claims from 2020 to 2024. Each injury cost an average of 80 missed workdays. A strong safety onboarding program can change that. This post gives EHS leaders a clear playbook: role-based training, hazard walks, 30/60/90-day check-ins, and digital safety inspections that keep new hires from falling through the cracks.
Every safety team knows the first days on the job are critical. Yet knowing it and building a program around it are two very different things. When onboarding means a one-day class and a pile of signed forms, the data catches up quickly.
The Travelers 2025 Injury Impact Report reviewed more than 2.6 million claims from 2020 to 2024. First-year workers made up 36% of all claims — up from 34% the prior period. Moreover, they drove 34% of total claim costs and more than 5 million missed workdays. The average injury now means 80 missed workdays. Notably, that’s seven more days than before 2020.
These numbers reflect a real pattern. Put simply, new workers face new hazards, unclear steps, and pressure to keep up. Still, the first 90 days is when that risk is highest. This guide explains what a strong safety onboarding program looks like — and how to make it work.
Key statistics
- First-year workers made up 36% of all injury claims (2020–2024), up from 34% in 2015–2019 — Travelers 2025 Injury Impact Report
- First-year workers drove 34% of total claim costs and more than 5 million missed workdays — Travelers 2025 Injury Impact Report
- The average injury now costs 80 missed workdays — seven more than before the pandemic — Travelers 2025 Injury Impact Report
- Private industry logged 2.5 million nonfatal injuries in 2024 — the lowest rate (2.3 per 100 workers) in 20 years — BLS Survey of Occupational Injuries 2024
- 5,070 workers died from job injuries in 2024 — one death every 104 minutes — BLS Fatal Work Injury Summary 2024
Why New Hires Show Up in Injury Data More Than Anyone Else
New hires get hurt more often because several risk factors hit at once. They face new hazards, unclear steps, and social pressure to keep pace. When all these factors combine, the risk of injury rises fast.

First, new workers are still learning the physical side of their roles. They may not yet spot which shortcuts carry risk. Second, many feel shy about asking questions or stopping work — especially in the first few weeks. Third, the tasks given to new hires often look simple but carry real hazards. For example, moving materials, running tools, or handling chemicals carry real risk. OSHA requires documented training for these tasks before work begins.
The Travelers data shows the first-year injury share is highest in restaurants (51%), construction (44%), and retail (40%). However, manufacturing is not far behind at 30%. In each case, the root cause is the same: new workers face site hazards before they know how to handle them.
Meanwhile, overall injury totals are falling. The BLS 2024 injury report found the lowest nonfatal injury rate in 20 years. Still, BLS fatal injury data shows 5,070 deaths in 2024 — one every 104 minutes. Consequently, new hires are still a large part of the problem that needs solving.
What a Strong Safety Onboarding Program Looks Like
Effective safety onboarding is not a one-time event. Instead, it’s a staged program that builds skills step by step. Here are the five parts that separate programs that work from programs that just generate paperwork.
Skill-Based Training, Not Just Orientation
Skill-based onboarding confirms that workers can do tasks safely — not just that they sat through training. This matters because a worker who watched a lockout video but can’t use the steps in the field is still at risk.
Basic training proves it happened. However, skill-based onboarding proves it worked. Notably, one checks the box; the other checks the skill. OSHA and the NSC both back this model. Moreover, it holds up better in reviews. The record shows verified skill, not just a checked box.
Build your training around the actual tasks each new hire will do. Use job safety reviews to define which hazards apply to each role. Then verify each new hire can handle those hazards before they work alone.
Hazard Walks Before Day One of Real Work
A hazard walk is a site tour focused entirely on risk. Specifically, it happens before a new hire touches any tool or starts any task. Then a team lead walks new hires through every hazard in their work area: energy sources, pinch points, traffic flows, chemical storage, emergency exits, and any permit-required spaces.
This matters for legal reasons, too. OSHA’s 29 CFR 1910.1200 requires hazard training at initial job assignment. Confined space entry, PPE use, and emergency plans each have their own rules. Each must be met before exposure occurs. Importantly, a logged hazard walk gives new hires real context for those rules — not just policy on paper.
Document the walk. Record who led it, which hazards were covered, and the date. After the walk, that record belongs in the new hire’s file. It is key evidence if a regulator asks for proof of training. The hazard walk itself is a form of pre-work safety inspection — see how it fits alongside other types of safety inspections in a mature EHS program.
Mentor and Buddy Programs
Social dynamics drive a large share of new-hire risk. Workers who feel unsure about a task are more likely to ask a trusted peer than a manager. When they have a buddy, they tend to speak up before a near-miss occurs. Assign a buddy who knows the role’s hazards. This gives new hires a safe way to ask questions.
The buddy is not a trainer. Instead, they bridge the classroom and the job site. They model safe habits, catch confusion early, and give informal feedback before a near-miss turns into an injury. Select buddies based on their safety record and people skills — not just years on the job. Finally, brief them on what to watch for and give them a clear way to flag concerns to the EHS team.
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30/60/90-Day Check-Ins
Safety onboarding shouldn’t end after week one. Still, the 30, 60, and 90-day marks are natural review points. Use them to check how the new hire is doing. If their role has grown, verify that new hazards have been covered too.
Each check-in should cover three areas:
- New tasks: Has the new hire taken on new tools or duties? If so, have those hazards been addressed?
- Field notes: What have managers and buddies noticed? Any near-misses or habits to address?
- Self-check: Does the worker feel safe with their daily hazards? Where do they feel unsure?
Document each check-in. Then close any gap before the next interval. At the 90-day mark, decide if the new hire is ready to work alone or needs more time. For large teams, a safety platform with built-in check-in scheduling is the best way to make sure no milestone gets missed.
Early Warning Tracking for New Hire Cohorts
Early warning metrics tell you where risk is building before an injury occurs. In addition, tracking these for new hire groups — apart from the workforce overall — gives EHS teams warning they’d otherwise never get.
Key early warning signs to watch for new hires include:
- Safety observation rates — are supervisors keeping up with scheduled reviews?
- Near-miss and hazard report rates from new hire groups
- Training and skill-check completion rates by day 30
- PPE use rates during site checks in the first 60 days
- Buddy check-in completion rates
Research from the NSC Campbell Institute links early warning programs to lower injury rates. For example, one plant that used safety tracking cut recordable injuries in half over three years. That kind of result starts with knowing which metrics to watch — and having a system to track them.
Site-Specific Permit and Procedure Training
Generic safety training doesn’t match site conditions. For example, a new hire at a chemical plant faces very different risks than one at a warehouse. Consequently, site training must cover the actual permits, steps, and emergency plans for where the new hire will work.
This includes confined space permits if relevant, hot work and lockout steps, site PPE rules, and emergency roles. Notably, new Cal/OSHA confined space rules took effect January 1, 2026. These rules require written programs for construction sites with confined space. They signal a push toward more formal programs for new workers.
Track these apart from broad course records. Notably, a new hire who finishes the general course but skips site permit training still has a compliance gap.
How Digital Tools Close the Execution Gap in a Safety Onboarding Program
Even a strong program can break down in practice. Check-ins get delayed. Logs don’t get filled in. Records sit in separate systems. However, digital safety tools fix this by putting all the pieces in one place. When records are all in one place, nothing gets lost.
When records are centralized, it’s easy to see which new hires are current on training and which milestones are overdue. For a closer look at how this works, see how structured safety inspection workflows support ongoing compliance.
In addition, a digital system supports the first-90-day program in four ways:
- Training records: Attach skill checks and signed forms to each worker’s profile. Filter by new hire group to spot gaps fast.
- Scheduled check-ins: Auto-schedule buddy reviews and supervisor visits at 30, 60, and 90-day marks. Use digital forms to log field notes and assign fixes on the spot.
- Early warning dashboards: Roll up near-miss reports, observation rates, and PPE data by hire date, department, or site. Spot patterns before they become injuries.
- Incident investigation: When injuries occur, link the investigation to the worker’s onboarding history. If a missed check-in or training gap played a role, that connection surfaces in the review.
Certainty Software gives EHS teams one platform to manage observations, training records, audits, and incident reviews. For safety leaders running a 90-day program, every touchpoint is scheduled, logged, and visible. As a result, nothing falls through the cracks between day one and day 90 — and every new hire gets the oversight they need.
Key Takeaways:
- First-year workers made up 36% of all injury claims (2020–2024), up from 34% the prior period — per the Travelers 2025 Injury Impact Report. Each injury costs an average of 80 missed workdays.
- New hires face new hazards, reluctance to stop work, and high-risk tasks before they’ve built job skills. These factors drive their higher injury rate.
- Skill-based training verifies that workers can do tasks safely — not just that they finished a module. OSHA and the NSC recognize this as current best practice.
- Hazard walks, buddy programs, and 30/60/90-day check-ins form the core of a strong first-year safety plan. Document every step.
- Early warning metrics — near-miss reports, check rates, PPE use — tracked for new hire groups give EHS teams warning before injury trends build.
- Digital safety systems close execution gaps by connecting training records, observation logs, and incident data in one place — so nothing slips between day one and day 90.
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Frequently Asked Questions (FAQs)
Why are new employees injured more often than experienced workers?
New workers face new hazards, unclear steps, and pressure to keep pace. They often don’t yet recognize the cues that signal risk in their specific work area. The Travelers 2025 Injury Impact Report found first-year workers made up 36% of all injury claims over the 2020–2024 period. Structured onboarding tackles these risk factors. When done right, it cuts injuries sharply.
What is skill-based safety training and how does it differ from standard orientation?
Standard orientation confirms that a worker received training — they watched a video or passed a quiz. Skill-based training goes further: it verifies the worker can safely do the actual tasks they’ll face on the job. This means observed practice, hands-on tests, and proof of key skills. Moreover, OSHA and the NSC both promote this approach as best practice, especially for high-risk roles.
What should a 30/60/90-day safety check-in include?
Each check-in should cover three things. First, whether the new hire has taken on new tasks or tools since the last review, and whether those hazards have been addressed. Second, what managers and buddies have noted about their safety habits. Third, whether the worker feels safe with the hazards in their role. After each session, document the findings, close any gaps, and assess readiness at the 90-day mark.
What are early warning metrics in safety onboarding, and why do they matter?
Early warning metrics are proactive measures that signal risk before an injury — near-miss reports, observation rates, PPE use during site checks, and training rates. Unlike lagging metrics like injury counts, these let EHS leaders act early. Specifically, tracking them for new hire groups in the first 90 days reveals patterns that would otherwise be invisible until someone gets hurt.
What OSHA regulations apply to new employee safety training?
OSHA requires initial training in several areas before new employees start work with relevant hazards. Key rules include hazard training at initial job assignment under 29 CFR 1910.1200, PPE training under 29 CFR 1910.132, emergency plan training under 29 CFR 1910.38, and confined space training under 29 CFR 1910.146 when applicable. Importantly, employers must show training was effective — not just that it happened.
How does a buddy program reduce new hire injuries?
Buddy programs reduce injury risk by giving new hires a trusted peer to ask questions without fear. Many new workers won’t raise safety concerns with a boss in the first weeks. A buddy who models safe habits, answers questions, and flags early signs of risk provides protection that classroom training can’t replace. Moreover, select buddies based on safety record and people skills, and give them a clear way to report concerns to the EHS team.
How can safety software support a first-90-day onboarding program?
Safety software closes the gaps that hurt even well-designed programs. It can auto-schedule buddy check-ins and manager visits at the 30, 60, and 90-day marks; keep training records current so gaps show before audits; roll up early warning data by new hire group; and link incident reviews to a worker’s onboarding history. As a result, Certainty Software gives EHS leaders a full picture for every new hire — observations, training records, inspections, and incident reviews in one place.
Stop New-Hire Injuries Before They Happen
Observations · Training records · Site checks · Incident reviews — all in one place.



