Certainty Blog

Mastering 8D Problem Solving: A Comprehensive Guide for Businesses

Do you want to learn how to solve complex and recurring problems in your business? In this guide, we will show you how to use the 8D problem solving method, a structured and systematic approach that can help you improve your quality, efficiency, and customer satisfaction. You will also see real-life examples of 8D problem solving in action across different industries and contexts. […]

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How to Use Key Risk Indicators to Manage Risks and Improve Performance

Risk is inevitable in any business, but it can also be a source of opportunity and competitive advantage. You may have tried to use traditional risk management approaches, where each business unit leader is responsible for managing risks within their area of responsibility. Discover how to mitigate risk with Key Risk Indicators. […]

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How to Use Force Field Analysis to Manage Change and Improve Performance

Force field analysis is a change management tool that helps you analyze the factors that support or oppose a proposed change. It was developed by Kurt Lewin, a social psychologist who introduced the field theory and the theory of change. In this blog post, we will explain what force field analysis is, how it works, and how you can use it to make better decisions. You will learn how to define the current and desired states of a situation, identify and score the driving and restraining forces, draw a force field analysis diagram, and develop an action plan based on the results. […]

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Bridging the Gap: 10 Strategies for Closing Communication Gaps During Internal Audits and Inspections

Effective communication is crucial for the success of any business, and ensuring that all team members are on the same page and understand their roles and responsibilities is vital for achieving compliance and improving overall organizational performance. However, communication breakdowns can occur in any organization, and they can be particularly damaging when it comes to internal audits and inspections. […]

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Internal Audits and Inspections System: A Guide to Change Management

This blog is intended to serve as a guide for those leading their organizations through the changeover process. From project planning to ongoing support, we will discuss the key steps necessary in change management. You’ll learn how to successfully implement your new system while minimizing your risk of negative consequences […]

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Turtle Diagram: Simplifying Your QMS Processes

Quality management is an essential component of any business, and its significance is growing with time. To ensure quality, organizations use various tools and techniques to manage their processes and minimize errors. However, the complexity of these processes can make it difficult for individuals to understand and assess them. This is where the Turtle Diagram comes in. […]

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IATF 16949: Quality Management in the Automotive Manufacturing Industry

IATF 16949:2016 is a quality management system (QMS) standard specifically developed for the automotive industry. It was created by the International Automotive Task Force (IATF) and is based on the ISO 9001 international standard, with additional requirements to support the unique characteristics of the automotive industry. Like ISO 9001, IATF 16949 is based on Deming’s plan, do, check, act cycle of continuous improvement. […]

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5 Challenges When Switching From Paper-based Inspections to Digital Inspections

Table of contents If you are a business that relies on paper-based inspections, you are likely familiar with the challenges that come with this type of system. Paper-based inspections can be cumbersome and inefficient, from time-consuming data entry to the difficulty of tracking and storing inspection data. Fortunately, there is a better way. Digital inspections […]

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ISO 9001: an Overview of the Quality Management System Standard

The international standard in quality management systems (qms), ISO (International Organization for Standardization) 9001 is currently certified by over one million organizations and companies in over 170 countries (ISO). Built to be used by any business no matter the size, industry, or location, the objective of the ISO 9001 standard is to set clear guidelines for building an optimal quality management system that ensures quality, consistency, and customer satisfaction. […]

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What is VDA 6.3?

VDA 6.3 is a guide to process auditors and outlines the certification requirements for process-based audits and for evaluating controls in the manufacturing process. The internal analysis process of VDA 6.3 focuses on customer satisfaction with customer-specific requirements. […]

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