Certainty Blog

Leading Safety Indicators: Examples and Applications

Workplace safety is getting better. According to OSHA, recordable injuries and illnesses have fallen from 10.9 incidents per 100 workers per year in 1979 to just 2.8 incidents per worker in 2019. But there’s still room for improvement. In 2019, there were 15 deaths per day on job sites, with construction accounting for 20 percent […]

Read article →

The Impact of Lagging Safety Indicators on Workplace Operations

Employers reported 2.7 million injuries and illnesses in 2020, according to the U.S. Bureau of Labor Statistics (BLS). And while this number is down 5.7% from the previous year, there’s still room for improvement. In 2020, these injuries cost companies more than $163 billion in wage and productivity losses, medical expenses, and administrative expenses, in […]

Read article →

PPE Inspections: What They Are and Why You Need Them

Personal protective equipment (PPE) saves lives. Consider the humble hard hat: First introduced in 1919 by Edward W. Bullard, who designed the hat to resemble his doughboy army helmet, the hard hat helped reduce work site deaths by two-thirds between 1970 and 2016. PPE also saves money: Companies can save over $30,000 for every medically-consulted […]

Read article →

4 Ways to enhance your ESG risk assessment

Environmental, social and governance (ESG) investing has skyrocketed in recent years. In a 2020 survey, 81% of businesses claimed to have a formal ESG program in place. With the addition of ESG factors in overall business strategy, decision-making has become more complex. Ultimately, risks are magnified with the inclusion of ESG. An ESG risk assessment […]

Read article →

Certainty and DNV Webinar: The importance of supplier due diligence, quality assurance, and compliance management

Recently, we had the opportunity of sitting down with DNV to discuss the growing global supply chain challenges in today’s business environment. Also, our expert panelists Florian Mueller, Global Product & Business Development Director at DNV, Joy Laing, Global Director of Supply Chain Management Services at DNV, and Neil Marshall, Senior Advisor at DNV discussed […]

Read article →

What are first, second, and third-party audits?

Auditing ensures that businesses comply with regulatory standards and are operating properly within these guidelines. This includes financial reporting, quality management systems, safety management systems, and more. Auditing has increased in frequency annually; for instance, in 2020, the Occupational Safety and Health Administration conducted over 21,000 audits. Here, you’ll learn what a first, second, and […]

Read article →

3 Customer Satisfaction Metrics to boost customer loyalty

In a recent article from Deloitte, they found that businesses that offer a high-quality customer experience can in fact lower the cost of serving customers by up to 33%. With competition growing rampantly across the business landscape, customer loyalty has grown in importance. The Customer Satisfaction Assessment helps to address customer needs and strengthen the […]

Read article →

GRI Standards Collection and Reporting — What it is and Why it Matters

Environmental, social, and governance (ESG) efforts have gone mainstream. According to a recent PWC report, almost 80 percent of investors surveyed said that ESG was “an important factor in their decision-making”. Additionally, 50 percent said they would be willing to divest from companies that didn’t effectively implement ESG policies. Despite this increasing commitment to ESG, […]

Read article →