Frequently Asked Questions

You ask, we answer! Yup, here are all the questions we’ve been asked by customers and prospective customers – most often when trying to make a decision about audit/inspection management software. And, here are the answers – because we believe the best decision is an informed one!

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How Often Do You Backup Our Data?

We make full weekly and daily incremental backups of your data for you. Backups run on a 14-day cycle during which there are 2 full backups (once a week), and 12 incremental backups (the other 6 days of each week).

Backup covers all “cold” data which includes the operating system and practically everything else except “hot” files in use. The database is backed-up as a “cold” file once a day at 12 am.