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You ask, we answer! Yup, here are all the questions we’ve been asked by customers and prospective customers – most often when trying to make a decision about audit/inspection management software. And, here are the answers – because we believe the best decision is an informed one!


With paper-based audits sent into the system, is there a copy of the original audit?

Yes, when you submit a completed paper-based audit using Certainty’s scan-to-email technology, the system automatically digitizes the paper-based audit results and the digitized audit record in Certainty includes a PDF of the original scan submitted and can also include a ‘snapshot’ image of any key comments fields with hand written findings.


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