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You ask, we answer! Yup, here are all the questions we’ve been asked by customers and prospective customers – most often when trying to make a decision about audit/inspection management software. And, here are the answers – because we believe the best decision is an informed one!


What’s involved in starting a project?

Set up of a Certainty project is a 6 or 7-step process (depending on whether you want printable checklists or not) and all Corporate-level project come with five (5) hours of free professional services from us to make sure you are up and running quickly and easily. The initial set-up of your project on our servers is done by our Customer Services team and is normally done in a day or two. The full implementation process is outlined in: Implementing Certainty Software: Step-by-Step Guide which can be downloaded here:

Implementing Certainty Software - A Step-by-Step Guide

Implementing Certainty Software – A Step-by-Step Guide


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