Frequently Asked Questions

You ask, we answer! Yup, here are all the questions we’ve been asked by customers and prospective customers – most often when trying to make a decision about audit/inspection management software. And, here are the answers – because we believe the best decision is an informed one!

Set up of a Certainty project is a 6 or 7-step process (depending on whether you want printable checklists or not) and all Corporate-level projects come with five (5) hours of free professional services from us to make sure you are up and running quickly and easily. The initial set-up of your project on our servers is done by our Customer Services team and is normally done in a day or two. The full implementation process is outlined in our Implementing Certainty Software: Step-by-Step Guide.