Occasionally we do encounter bugs and issues – that is the nature of software. However, with Certainty, your success is of critical importance to us and to make sure you meet your project goals we offer a range of support services and tools to meet the needs of you and your team. We offer phone, […]
Archives: FAQs
Can We Train Our Own Users?
Yes, in fact, the Certainty app – for completing audits and inspection on your phone or device – is exceptionally easy-to-use and requires little or no training at all. Training for your System Administrators can be provided online by one of our Customer Service team and typically only takes about an hour. User Tutorials are […]
How Can You Ensure That The Audit Data Collected Is Consistent And Comparable Company-Wide?
The Checklist Builder allows you to create a single, corporate or ‘master’ checklist that can be published for use at any and all sites in your company. The Checklist Builder allows you to create a single corporate-wide master checklist that can be duplicated and added to for sites that need site-specific questions on their audits. […]
How Can We Report Corporate-Wide KPI’s And Key Safety Metrics?
Certainty’s checklist management tools allows you to define exactly what data is collected where and this in conjunction with the numerous reporting tools (Dashboard, System Reports, Custom Reports, Power BI) means you can easily report consistent, comparable, corporate-wide KPI’s, metrics and audit results instantly, online and in a format to meet your needs. […]
Can We Collect Safety Data From Across The Country And Around The Globe And Compile Safety Reports For Our Senior Executives?
Yes, once someone has completed (and saved) an audit/inspection, the results are immediately available online and this in conjunction with the numerous reporting tools (Dashboard, System Reports, Custom Reports, Power BI) means you can easily report consistent, comparable, corporate-wide KPI’s, metrics and audit results instantly, online and in a format to meet your needs. Also, […]
Can We Have Reports Automatically Emailed To People Who Don’t Use The System?
Yes, Certainty’s ‘Report Subscription’ services allows you to have reports automatically emailed to recipients of your choice and at a frequency to meet their needs. […]
Can We Have Reports Automatically Emailed To Senior Management On A Scheduled Basis?
Yes, Certainty’s ‘Report Subscription’ services allows you to have reports automatically emailed to recipients of your choice and at a frequency to meet their needs. […]
Can We Report Data In Real Time?
With Certainty, once someone has completed (and saved) an audit/inspection, the results are immediately available online which means you don’t have to waste time collating audit reports and can be confident that what is reported reflects a consistent and comparable view of the most current state of affairs across your business. […]
Can You Report By Region, Division Or Country Rather Than Just By Site?
Yes, with Certainty’s ‘Site Groups’ feature, you can easily report on groups of sites as defined by you. Whether its a region, country, division or corporate-wide, the Site Group features allows limitless ways to group and report the audit/inspection data you collect. […]
Can You Report On A Specific Shift, Department Or Team Of People?
Yes, with Certainty’s ‘User Group’ feature, you can easily report on groups of users as defined by you. Whether its a shift, department or all ‘Regional Managers, the User Group feature allows limitless ways to group and report the audit/inspection data you collect. […]
