Yes, Certainty’s ‘Archive’ site feature allows your administrators to archive sites (projects) that are no longer active which means you can still report on all past data collected for that project. […]
Archives: FAQs
What Happens To Our Audit Data If We Close A Plant Or Location?
We appreciate that your needs will change as your business grows, shifts and transitions and have an ‘Archive’ site feature to meet these changing needs. The ‘Archive’ site feature allows your administrators to archive sites that are no longer active which means you can still report on all past data collected for that site but […]
Do We Have To Pay On-Going Licence Fees For Users That Are No Longer Active?
No. We appreciate that your needs will change as your business grows, shifts and transitions and have a ‘de-activate user’ feature to meet these changing needs. This feature allows your administrators to ‘de-activate’ users that are no longer active which means you can still report on all past data collected for that user but the […]
Can You Allow Access To All Sites And Data For Corporate-Level Users While Limiting Site Managers, Regional Managers Access To Only The Data Related To Their Sites Or Regions?
Yes, Certainty’s administration tools allow you to define – completely – the access a user is granted. Access can be to a single site, groups of sites (e.g. region, division, country, etc.) or corporate wide – its completely up to you. […]
Can We Use The Solution At Just Our Location And Expand Later If There Is A Need For An Enterprise-Level Solution?
Yes of course. At Certainty, we appreciate that decisions about enterprise-level software involve a lot of people and take a long time. If you want to use Certainty at your site but don’t have budget or buy-in for a wider corporate-wide project, that’s OK as you can start a project with a smaller group of […]
Can You Customize User Access And Privileges?
Yes, Certainty’s administration tools allow you to define – completely – not only the site(s) or Site Group(s) a user has access to but also define – exactly – what privileges (access, edit, delete) a user has at those locations. From submit checklists (audits/inspections) only to reporting only or full and complete System Administrator access […]
Can We Automatically Be Logged Into Your System If We Are Already Logged In On Our Own Corporate Network?
Yes, Certainty allows for integration and Single Sign On (SSO) with network domain controllers (such as Active Directory for Microsoft Network Domains) which means you will automatically be logged in to Certainty when already authenticated to your corporate network environment. […]
Can We De-Activate A User’s Access (I.E. When They Leave The Company) But Still Be Able To See The Audits They Completed?
Yes, Certainty’s ‘Active/Inactive’ feature allows administrators to de-activate a user’s system access while still allowing you to report on the data they previously entered. Report filters also allow you to include/exclude ‘Inactive’ users in data reported. […]
Can We Customize The Look And Feel Of The Software?
Yes, with Certainty you can customize the look and feel of your instance. Its optional (some customers do, some don’t) but it does seem to help with user buy-in and participation. If you want to customize the interface of your instance, all we need is your company logo and corporate style guide for colors. […]
How Easy Is It To Configure The System?
Certainty has been designed from the ground up as an enterprise-level solution and as such has a number of features and tools that allow your own System Administrators to customize and configure to meet your needs. The Administration tools allow for a wide range of customization/configuration including: Adding sites and usersCreating Site Groups and User […]
