Yes, Certainty’s administration tools allow you to define – completely – the site(s) or Site Group(s) a user has access. You can also define – exactly – what privileges (access, edit, delete) users have for all tools in the system. From ‘Submit Only’ (audit/inspection checklists) to ‘Reporting Only’ or full and complete ‘System Administrator’ access […]
Archives: FAQs
Can We Build Our Own Audit Checklists?
Certainty’s Checklist Builder allows you to design, build and manage all of your own checklists and a subscription to Certainty allows for an unlimited number of checklist in the system and you can ‘publish’ checklists to an number of site(s) or Site Group(s) you have. […]
What’s Involved In Setting Up Printable Checklists?
With Certainty, you can submit checklist data using any browser, the Certainty app, Excel export – import, or by using printed, paper-based checklists completed by hand. Paper-based checklists can be sent into the system using the scan-to-email feature of any standard scanner and are automatically digitized with our optical character recognition (OCR) tool. Printable checklists are […]
Can We Add Corrective Actions On The Fly As Needed During An Audit?
Yes, if your System Administrator has enabled ‘the create actions on the fly’ for an audit checklist, then as an auditor you can create and delegate actions instantly, on the fly and as you conduct your audit. […]
Can We Push Findings (And Corrective Actions) From A Safety Audit Into Our Existing Corporate Tool Used To Manage Corrective Actions?
Yes, corrective actions created in Certainty can be pushed into/integrated with other ERP or action management systems you already use. This can be done in 3 ways depending on your needs. It can be automatic and in real time using Web Services; it can be regularly scheduled using a File Transfer Protocol (FTP) server and […]
Can Overdue Actions Be Escalated?
Yes, Certainty’s Action Workflow tool allows for the creation of escalation notifications that are sent to a user’s boss/supervisor/direct report if and when a corrective action becomes overdue. […]
Can A Person Made Responsible For A Corrective Action Be Notified When They Have Been Made Responsible For An Action?
Yes, with Certainty’s Action Workflow tool you can automatically notify a user by email when they have been made responsible for an action. […]
Can I Be Notified If A Corrective Action Becomes Overdue?
Yes, with Certainty’s notification tool you can send automatic notifications and escalation notifications based on the status of an action (e.g. Your action is due in 5 days or Your action is overdue) or even is that status changed (e.g. Notify supervisor of user responsible if action due date is changed). […]
Can We Manage Corrective Actions?
Certainty’s Action Workflow tool provides all that is needed to manage actions from creation to closure. The Action Workflow tool allows you to define rules that trigger the automatic creation and delegation of corrective actions (e.g. corrective action automatically created and delegated when any auditor answers ‘major non-conformance’ to any question in the audit); you can […]
Is There An App For Mobile Devices?
Yes, the Certainty app can be used on any iOS (Apple) or Android smartphone, tablet or device. […]
