On Android devices, app data can persist even after a reinstall, which might cause your Certainty app to continue pulling activation codes from a previous workplace. To resolve this issue: If you use an iPhone or the steps above do not resolve the issue, please get in touch with our support team. We’ll arrange a […]
Archives: FAQs
Are OData and/or Direct SQL Database Connections Included With Certainty Software?
Yes, Certainty Software provides direct database access to its data using both OData and SQL connections. This feature allows users to efficiently retrieve and manipulate Certainty data directly from their preferred database management systems or analytics tools. With OData and SQL connections included, users can seamlessly integrate Certainty Software with their existing workflows and reporting […]
Does Certainty Software Provide Integration Management?
Yes, Certainty Software offers integration management services as part of its subscription packages. With annual management of established integrations, our team ensures seamless connectivity between Certainty Software and your existing systems. It’s important to note that setting up the initial integration may require additional Professional Services. Our experts are available to assist you in configuring […]
Is Single Sign On (SSO) Included With a Certainty Software Subscription?
Yes, Single Sign-On (SSO) functionality is included with certain Certainty Software subscription plans. […]
Does Certainty Software provide test instances?
Yes, Certainty Software offers test instances to help users familiarize themselves with the platform and explore its features before committing to a full subscription. These test instances are fully functional and provide a comprehensive overview of how Certainty Software can streamline your compliance and risk management processes. To request a test instance, please contact our […]
How do you enable Single Sign-On (SSO) for OKTA?
You can enable Single Sign-on (SSO) for OKTA by following the procedures here. […]
Are there video tutorials for Certainty?
Yes, we have a full video library of Certainty tutorials that can be found within your Certainty instance. Tutorial topics in the playlist include: […]
How do you enable Single Sign On (SSO) for Azure Active Directory?
You can enable Single Sign on (SSO) for Azure Active Directory by following the procedures here. […]
What Reports Are Available?
PDF reports for individual audits/inspectionsUser-configurable dashboard for graphing and metrics30 standard (filterable) System ReportsBusiness intelligence drill through graphing and metrics reportingCustom Reporting where needed […]
Can We Manage Printable Audit Checklists Centrally But Allow Our Safety Auditors To Print Those Checklists Locally?
Yes, checklists can be managed centrally in the Checklist Builder and can be printed directly from the system at site level. […]
