case study


Supply Chain Management

Founded in 1864 and headquartered in Høvik, Norway, DNV (DNV Holdings AS) is the world’s leading classification society and a recognized advisor for the maritime industry. DNV is a USD $2.5 billion company with 12,000 employees and 350 offices operating in more than 100 countries. DNV deliver world-renowned testing, certification, and technical advisory services to the energy value chain including renewables, oil and gas, and energy management. DNV is one of the world’s leading certification bodies. They help businesses assure the performance of their organizations, products, people, facilities throughout supply chains.

The Challenge

According to Kiran Venkitesh, Platforms Manager, Supply Chain & Product Assurance at DNV, “We were looking for a platform which we could use to optimize and scale our Supply Chain Management (SCM) Services. The idea was to use a centralized secure and scalable platform which would enable us to offer supply chain audits on scale globally. This would allow us to provide a high and consistent standard of output, high flexibility in terms of deployment and enable quick time to market for bespoke protocols. This flexibility also demanded that we have the ability to offer and accommodate customer specific work processes.”

The Solution & Result

“As part of the process we evaluated quite a few platforms. What made Certainty a choice was the ease of use combined with the powerful features offered by the software. It was an enterprise grade software solution, which supported offline and online audits in multiple languages allowing us to produce consistent meaningful metrics. In addition, the data security it offered was a key consideration, along with the flexibility to adopt the system to meet our needs” says Kiran Venkitesh.

An International Partnership with Global Reach

“It is truly an honour to be working so closely with one of the world’s oldest, most reputable and respected testing, certification and technical advisory service companies on the planet.

We are proud and excited to be providing such a key component to DNV’s global Supply Chain Management and Assurance services and are thrilled to be a part of the solution offering they provide to their clients– and their many thousands of suppliers – globally.” Hewitt Roberts, CEO Certainty Software, Inc.

“Certainty now forms our core system when offering Supply Chain audits to our global customers. From the creation, testing and maintenance of protocols – and setting up and managing customer data including sites and users, we use Certainty as our production platform to provide our Supply Chain Management services to our clients globally.

The platform allows us to deploy, schedule and maintain the assurance framework used to assess our clients’ supply chains at scale. This includes steps right from the creation of the checklists, scheduling the audits, self-assessments by suppliers, audit by our auditors to technical reviews and the non-conformity life cycle management.”

Case study

Spend Time On Prevention
Not Paperwork

Watch our overview video to see how your organization can benefit from Certainty.

Reduce Risk, Ensure
Compliance, and Improve